Popov Leather FAQs logo
Popov Leather FAQs logo

All articles

What happens if my order is lost in the mail?Updated a year ago

We will always replace items lost in the mail due to the carrier's fault. 

We will not replace items lost due to customers providing the wrong delivery address. 

To replace your lost shipment, your order must have been a tracked and insured parcel per our shipping options. All un-tracked and uninsured shipments are not eligible for replacement.

Was this article helpful?
Yes
No