Can I use my own label to return something?Updated 10 months ago
Absolutely! If you prefer to use your carrier to send an item back to us, address the package to:
2124 Ymir Road, Building B
Nelson BC Canada
Please Note: if this is a return coming from outside of Canada, you must write on the customs form that this item is "GOODS RETURNED UNDER WARRANTY."
Failure to do so will result in us paying additional customs fees, which will be deducted from your refund. If you have any questions about this, contact our team, and we can help you with your label.
We will not reimburse you for the cost of your label.